Our Privacy Policy.

Who we are

This site, https://Plan-London.co.uk, is owned and maintained by Plan London Ltd. You can contact us via our online contact form at https://Plan-London.co.uk/contact or by telephone on +44 (020) 8699 1129.

General Information

During the course of carrying out our business and performing our services, Plan London Ltd collects personal data to conduct our business, provide and market our services, and meet our legal obligations. Likewise, we may also collect personal data for other purposes, which we would describe in more detail to you at the point we collect the personal data. You may refuse to provide us with some or all your personal data; however, this may limit the ways in which we can interact with you, including providing you with our services.

What personal data we collect and why we collect it

Contact Forms

On our website we use several contact forms which can be used to get in contact with us electronically. To handle your request, it is necessary to provide us with a valid email address, and, in addition, we store your IP address and the time of your request to prevent any misuse of our contact forms. Alternatively, you may contact us via the e-mail addresses listed above (Section 1). If you use one of these channels, the personal data transmitted will be stored automatically by Plan London Ltd as data controller to handle our contact with you. The legal basis for this processing is Art. 6(1)(f) GDPR.

In some cases, we may ask you for further information, such as name, occupation, address or telephone number. Regarding the processing of this personal data you will be asked to grant your explicit consent. The legal basis for this processing is Art. 6(1)(a) GDPR.

Unsolicited special categories of personal data

Other than the information you provide when you complete a contact form, we do not generally seek to collect special categories of personal data through this site.

“Special categories of personal data” includes the various categories of personal information and data identified by privacy laws of United States, European and other jurisdictions as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories may include personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning sexual orientation (Art. 9 GDPR).

Therefore, we advise you not to provide any unsolicited sensitive personal data. Plan London Ltd applies HTTPS or other appropriate technical and organizational measures to secure the personal data transmitted over its website.

Cookies

Plan London Ltd’s websites make use of cookies to save and retrieve information about your visit to our sites. Cookies are small files of software which save and retrieve information about your visit to a website or application. They reside in your internet browser to help remember your preferences and previous activity. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies currently used on our site identify you as an anonymized number. We and our partners (e.g., marketing partners, affiliates, or analytics providers) use cookies and log files to analyse trends, administer the website, track users movements around the website, and gather demographic information about our user base. We may receive anonymized reports based on the use of these technologies by our partners on an aggregated basis. We also use this data to provide the site’s content, ensure the functionality of our information technology systems, and to optimize our website. The legal basis for this processing is Art. 6(1)(f) GDPR. The data of log files will be stored separately from your other personal data.

Users can control and refuse the use of cookies at the individual browser level. Cookies installed can be deleted. If you have visited our website in the past and would like to make changes to your cookie preferences, please first clear the cookies from your browser and then update your cookie preferences. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. If you are accessing the website from the EU region you can change your cookie settings from here.

When you visit our website, the following categories of cookies will be set in your browser:

Strictly necessary cookies

These cookies are essential to enable you to move around a site and use its features. Without these cookies services you have asked for cannot be provided.

Registered Visitor Cookie – A unique identifier given to each registered user, used to recognise you anonymously through your visit and when you return to the site.

Performance cookies

These cookies collect information so that we can analyse how our visitors use our site. These cookies do not collect information that identifies you. All information these cookies collect is anonymous and is only used to improve how our site works.

Functional cookies

These cookies allow websites and applications to remember choices you make (e.g., such as your username or the region you are in) and provide enhanced, more personal features.

We may use information collected from functional cookies to identify user behaviour and to serve content based on the user profile. These cookies cannot track your browsing activity on other websites. They do not gather any information about you that could be used for advertising or to record where you’ve been on the Internet outside our site.

Targeting cookies

In order to keep our website services relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use the site.

Cookies allow web analytics services to recognise your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. The information is anonymous and only used for statistical purposes, and it helps us to analyse patterns of user activity and to develop a better user experience.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our website uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, www.google.com (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there.

In using Google Analytics our website employs the extension “anonymizeIp”. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from EU/EEA member states. Google uses this information to analyse your use of our site, to compile reports for us on internet activity and to provide other services relating to our website.

Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Google Analytics also offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage.

Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyse how our site is used.

You can find additional information on how to install the browser add-on referenced above at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For the cases in which personal data is transferred to the US, Google has self-certified pursuant to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).

Deletion and Term of Storage

Plan London Ltd processes and stores your personal data only for the time necessary to achieve the stated purpose (unless otherwise stated in this Privacy Policy) and as permitted under the applicable laws or regulations.

As soon as the purpose for data storage is achieved, or the appropriate term of storage provided for by any applicable laws or regulations expires, your personal data will be deleted consistent with this and any other applicable Plan London Ltd policies (e.g., document retention and/or records management policy) unless your personal data are required for the formation of or performance under a contract.

What rights you have over your data

You have the following rights:

  • Right of access (Art. 15 GDPR)

In principle, you have the right to receive information on the points mentioned in Art. 15 GDPR. You also have the right to request a copy of your personal data in accordance with Art. 15 (3) GDPR.

  • Right to rectification or erasure (Art. 16 and 17 GDPR)

You have the right to have incorrect personal data corrected. In addition, you have the right to demand that your personal data is deleted if further processing is no longer necessary, if processing is unlawful or if you have withdrawn your consent.

  • Right to restriction of processing (Art. 18 GDPR)

If the conditions in Art. 18 GDPR are met, you have the right to have the processing of your personal data restricted, i.e. to prevent further processing for the time being.

  • Right to object (Art. 21 GDPR)

If the processing of your personal data is based on Art. 6 (1)e or f GDPR, you have the right to object to the processing if the further requirements of Art. 21 GDPR are met.

  • Right to data portability (Art. 20 GDPR)

Within the limits of Art. 20 GDPR, you have the right to receive your personal data in a machine-readable format in order to forward it or have it forwarded to another controller.

You can require this by sending us an email at privacyofficer@Plan London Ltd.com.

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the location of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the applicable data protection laws and regulations.

Newsletter

We may provide the opportunity to sign-up for a periodic email newsletter by entering in your email address and confirming it by clicking on a confirmation link sent to you by us by e-mail (double opt-in). The legal basis for this processing is Art. 6(1)(a) GDPR.

In some cases, we may ask you for further information, such as name, occupation, address or telephone number. Regarding the processing of this personal data you will be asked to grant your explicit consent. The legal basis for this processing is Art. 6(1)(a) GDPR.

If you subscribe for our periodic email newsletter your IP address as well as data and time of subscription will be collected and stored at Plan London Ltd as data controller. This allows us to prevent misuse of our services or of the e-mail address of the subscriber. The legal basis for this processing is Art. 6(1)(f) GDPR. This data is only used for the distribution of the newsletter. The subscription may be terminated by you at any time by following the unsubscribe instructions included in each newsletter. We will delete the relevant personal data promptly upon your unsubscribe instruction.

Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. The legal basis for this processing is Art. 6(1)(a) GDPR. If you wish to update or delete your testimonial, you can contact us at [email protected].

Social Media Links

You can find Plan London Ltd on the following social media:

These providers are controllers for the relevant data processing.

What third parties we receive data from

We will respect and protect your privacy as set out in this Privacy Policy. We will share your personal data with third parties only in the ways that are described in this Privacy Policy – and do not and will not sell your personal data.

Plan London Ltd shares your personal data with third parties, in particular non-Plan London Ltd parties, only with your express consent or under another lawful basis for processing under the applicable law.

Categories of non-Plan London Ltd parties with which we share your personal data include vendors such as host and cloud service providers, marketing and mailing agencies, and sub-contractors involved in the fulfilment of our contractual obligations towards our clients. The legal basis for this processing is Art. 6(1)(f) GDPR.

Changes to this Policy

We will occasionally update this Plan London Ltd Privacy Policy to reflect company and client feedback as well as changes in the law. We encourage you to periodically review this Statement to be informed of how we are protecting your information.

Contact Information

We welcome your comments regarding this Privacy Policy. If you believe that we have not adhered to this Plan London Ltd Privacy Policy, please contact us.

For more information, please review our Terms of Service.